PixiFlow AI User Agreement
1. About the Service
PixiFlow AI provides AI-assisted tools that convert still images into short motion videos and related creative outputs. Features may include image upload, motion style selection, AI generation, preview, export, and optional premium access through subscriptions or credits.
We may update, expand, limit, or discontinue features as the Service evolves. Some capabilities depend on network connectivity and third-party infrastructure.
2. Eligibility
You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the Service. If you are under the age of majority where you live, you may use the Service only with permission from a parent or legal guardian who agrees to this Agreement on your behalf.
3. Account & Access
Certain features may require an account, device identifier, purchase receipt, or other access credentials. You are responsible for maintaining the confidentiality of your access information and for all activity under your account or device. Notify us promptly at pixiflow_ai@outlook.com if you suspect unauthorized use.
We may suspend or terminate access if we reasonably believe you have violated this Agreement, applicable law, or the rights of others.
4. License Grant
Subject to this Agreement, PixiFlow AI grants you a personal, limited, revocable, non-exclusive, non-transferable license to install and use the app on devices you own or control, solely for your lawful personal or internal creative use.
You may not:
- sell, rent, sublicense, or commercially redistribute the app;
- copy, modify, reverse engineer, decompile, or attempt to extract source code, except where applicable law expressly permits;
- remove or alter proprietary notices;
- use the Service to build a competing product through unauthorized scraping, bulk extraction, or systematic misuse;
- bypass usage limits, payment systems, or security controls.
5. Your Content
You retain ownership of photos, images, text prompts, and other materials you submit (“User Content”). By submitting User Content, you grant PixiFlow AI a worldwide, non-exclusive, royalty-free license to host, process, transmit, and temporarily store that content solely as needed to operate and improve the Service (for example, generating motion video outputs and delivering results to you).
You represent that you have all rights necessary to submit User Content and that your content does not infringe any third-party rights or violate any law. You are solely responsible for User Content and for how you use generated outputs.
Generated videos and effects created for you may be used by you for personal or commercial purposes, subject to this Agreement and applicable law. We do not claim ownership of your original photos. Output quality, style accuracy, and availability of specific effects are not guaranteed.
6. Acceptable Use
You agree not to use the Service to:
- create or distribute illegal, harmful, abusive, or fraudulent content;
- upload content involving minors in sexual, exploitative, or otherwise prohibited contexts;
- impersonate others or create deepfakes intended to deceive, harass, or defame;
- infringe intellectual property, privacy, or publicity rights;
- interfere with servers, networks, or other users;
- attempt unauthorized access to systems or data.
We may remove content or restrict features when we believe a violation has occurred.
7. Purchases, Subscriptions & Credits
The Service may offer auto-renewable subscriptions, consumable credits, or other in-app purchases processed by Apple through your Apple ID. Prices and offerings may change. Payment, renewal, cancellation, and refund handling for App Store purchases are governed by Apple’s terms and policies, except where local law provides otherwise.
- Charges are billed to your Apple ID at purchase confirmation.
- Subscriptions renew automatically unless canceled at least 24 hours before the period ends.
- Manage or cancel subscriptions in your Apple device Settings under Subscriptions.
- Credits, if offered, are typically non-transferable and may expire according to the in-app disclosure at purchase.
Because digital purchases are fulfilled through Apple, refund requests are generally handled by Apple. You may also contact us at pixiflow_ai@outlook.com and we will help where we reasonably can.
8. Intellectual Property
The Service — including software, interfaces, branding, templates, motion styles, and documentation — is owned by PixiFlow AI or its licensors and is protected by intellectual property laws. Except for the limited license above, no rights are granted to you.
9. Feedback
If you send ideas, suggestions, or feedback, you grant PixiFlow AI a perpetual, irrevocable, royalty-free right to use that feedback without obligation or compensation to you.
10. Third-Party Services
The Service may rely on or link to third-party platforms (including Apple, cloud hosting, analytics, or AI processing providers). We are not responsible for third-party services, and your use of them may be subject to their own terms and privacy policies.
11. Privacy
Our collection and use of personal information is described in the PixiFlow AI Privacy Policy. By using the Service, you acknowledge that policy.
12. Disclaimer of Warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIXIFLOW AI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT OUTPUTS WILL MEET YOUR EXPECTATIONS.
13. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PIXIFLOW AI AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND PARTNERS SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS INTERRUPTION.
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICE DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM (OR, IF GREATER AND REQUIRED BY LAW, THE MINIMUM AMOUNT REQUIRED BY APPLICABLE LAW).
14. Indemnification
You agree to defend, indemnify, and hold harmless PixiFlow AI and its affiliates from claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your User Content, your use of the Service, or your violation of this Agreement or applicable law.
15. Copyright Complaints
If you believe content available through the Service infringes your copyright, contact us at pixiflow_ai@outlook.com with: (a) your signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material; (d) your contact information; (e) a good-faith statement that the use is unauthorized; and (f) a statement under penalty of perjury that the notice is accurate and that you are authorized to act.
16. Changes
We may modify this Agreement from time to time. Material changes will be indicated by updating the “Last updated” date and, where appropriate, providing in-app notice. Continued use after changes become effective constitutes acceptance of the revised Agreement.
17. Termination
You may stop using the Service at any time. We may suspend or end the Service or your access for any reason permitted by law, including violation of this Agreement. Provisions that by their nature should survive (including ownership, disclaimers, limitations of liability, and indemnification) will survive termination.
18. Governing Law
To the extent permitted by law, this Agreement is governed by the laws applicable in your primary place of business operations for PixiFlow AI, without regard to conflict-of-law principles. Consumers may retain mandatory protections of their local jurisdiction.
19. Severability & Entire Agreement
If any provision is found unenforceable, the remaining provisions remain in effect. This Agreement, together with the Privacy Policy and any in-app purchase disclosures, constitutes the entire agreement between you and PixiFlow AI regarding the Service and supersedes prior agreements on the same subject.
20. Contact
Questions about this User Agreement?
Email: pixiflow_ai@outlook.com